Some passengers want to work or rest in silence; others enjoy chatting with a knowledgeable local. Either is fine — just say so at the start. A professional chauffeur will greet you, confirm the destination and then follow your lead: a quiet cabin with no radio for calls, gentle conversation about the city for visitors, or your choice of music. Many services let you note a “quiet ride” preference when booking.

How to set the tone

You want Say something like
Silence “I’m going to rest — a quiet ride would be great.”
To work “I’ll be on calls; could we keep the radio off?”
Conversation “First time in New York — any recommendations?”
Music “Could you put on some jazz?” or connect your phone
Temperature “Could it be a bit cooler back here?”

What chauffeurs do

Professionals read cues: headphones, a laptop or closed eyes mean quiet. They’ll still share essential updates — traffic delays or arrival times.

For visitors

Chauffeurs often make great local guides, pointing out landmarks and recommending restaurants. Read what to expect from a professional chauffeur.

Confidential calls

If you’ll discuss sensitive topics, use earbuds and ask for the radio off. Read confidentiality and your chauffeur and working from the back seat.

Temperature, scent and comfort

Beyond conversation, small preferences make a big difference: cabin temperature, fresh air vs recirculation, seat heating, the volume of turn-by-turn navigation and whether the chauffeur’s radio is on. Mention any sensitivities, such as fragrances or motion sickness, and the chauffeur will adjust.

Saving your preferences

Regular clients and corporate accounts can often store preferences — quiet rides, preferred temperature, water — so every chauffeur knows them in advance. Read executive assistant booking guide.